Wednesday, 30 June 2021

Mindful Marketing: 5 Uncommon Ways To Work With B2B Influencers

Businesswoman in wild glasses against an unusual orange striped background image.

Businesswoman in wild glasses against an unusual orange striped background image. What are some uncommon ways B2B marketers can successfully work with influencers? One of the many advantages of working with subject matter experts (SMEs) who are influential in their industry is the sheer variety of ways that marketers can collaborate to build a mutually beneficial partnership. While we’ve explored many of the traditional ways B2B marketers often work with influencers, we wanted to take a look at a few of the unusual ways collaboration is taking place. Let’s dive right in, with examples from both SMEs and marketers who’ve implemented uncommon takes on the B2B influencer partnership that can help inspire your own influencer programs.

1 — From Influencer to Long-Term Friendship

ChrisPenn Christopher Penn, co-founder and chief data scientist at Trust Insights, has found that an influencer partnership can on occasion lead to something bigger than the sum of its parts. “Uncommon experience? Becoming great friends with one of the folks who was originally just doing outreach,” Christopher shared. “There’s always a bit of a power imbalance in any kind of influencer situation, especially in cases where someone is asking for help and there isn’t a tangible exchange of value — like payment,” Christopher explained. “But occasionally you run into someone that’s just a solid, good human being, and the commercial relationship evolves into an actual friendship. Rare, but delightful,” Christopher noted. Successful B2B influencer marketing programs are often built on long-term professional relationships that find brands and SMEs working together and helping one another over the long haul, giving rise to always-on efforts that gain strength as years of shared experiences and successes accumulate. Finding friendship is a bonus that can sometimes happen when working with influencer programs, and is certainly one to treasure as Christopher shared. [bctt tweet="“Occasionally you run into someone that’s just a solid, good human being, and the commercial relationship evolves into an actual friendship. Rare, but delightful.” — Christopher Penn @cspenn" username="toprank"]

2 — Building Trust with Pre-Release Influencer Briefings

Michaela Underdahl For Michaela Underdahl, marketing lead at customer relationship management software firm Nimble, there are a variety of uncommon tactics that can be used when working with industry influencers. “One of our main goals at Nimble is to turn the influencers that we work with into power users and evangelists,” Michaela said. “So, every time we are launching a new feature, we brief our influencers prior to the release date and request quotes describing the benefits of the feature to them. Depending on the type of the influencer, we use the quotes in various different ways,” Michaela explained. “Some of the more common ways are press releases and blog posts, but we also create social graphics and use the quotes to reach out to additional influencers and press. This helps us open new doors as people recognize these influencers and are more likely to start working with us since they know we already work with people they know, like and trust,” Michaela shared. This trust and the variety of ways it can be nurtured when working with SMEs is another example of the power of influencer marketing to go beyond traditional content or search marketing initiatives, as we explored recently in "Trust and the Search for Answers: How Influence Optimizes SEO Performance." Empowering evangelists as Michaela noted can lead to stronger influencer relationships that benefit both brands and industry experts. [bctt tweet="“One of our main goals at Nimble is to turn the influencers that we work with into power users and evangelists.” — Michaela Underdahl @MichaUnderdahl" username="toprank"]

3 — Discovering New Influencers In Unusual Social Hangouts

Woman By Sunny Lake Image B2B influencer marketing continues to evolve, and SMEs in some industries aren’t always going to be found solely on the traditional social media platforms of LinkedIn*, Twitter, Facebook, and Instagram. Many industries have attracted an infusion of newly-minted marketing professionals, and the SMEs they consider influential may frequent an entirely different set of online communication platforms, which could be any of the following or others:
  • Clubhouse
  • Reddit
  • Twitter Spaces
  • TikTok
  • Spotify Greenroom
  • Facebook Live Audio Rooms
  • Caffeine
  • Twitter Blue
  • MeWe
  • Twitch
Today there are more social channels than ever, and we all have our favorites for work, play, research, or other tasks. B2B marketers are finding untapped audiences on uncommon social platforms — audiences that often become customers — and that feature potential influencers to consider for certain industries. We’ve explored how B2B marketers can utilize some of these alternative social platforms in the following articles: Additionally, Penry Price, vice-president of marketing solutions at LinkedIn, recently explored how B2B marketers can tap in to Gen Z, in "Focusing on gen Z: how B2B brands can hook this new generation of customers & candidates." [bctt tweet="“Participating on the Clubhouse app immediately increased my social and professional networks. Clubhouse is amazing for the give-and-take communication and information exchange.” — Stephanie Thum @stephaniethum" username="toprank"]

4 — Working Together To Drive Industry Knowledge

Colorful element particle image. Perhaps even more than in B2C marketing, B2B influencers have increasingly formed mostly private groups that serve as communication tools for refining and driving the long-term success of influencer marketing. Sometimes driving industry knowledge and empowering influencers are also tackled by more public groups, such as the popular Adobe Insiders program. “Working with a small group of influencers can be a great place to start, but that small group should be backed by a much larger list of researched candidate influencers. As relationships develop through the course of different collaborations, B2B marketers will refine and find the right influencers. A VIP group of influencers might be created as Adobe has with its 60+ Adobe Insiders being activated at individual, small group or large group levels depending on the situation,” our CEO and co-founder Lee Odden noted recently in “B2B Influencer Marketing Strategy: 5 Questions to Ask First.” The Adobe Insiders program is a diverse group of over 60 influencers that includes leading executives, industry leaders, major media correspondents, contributing journalists, and technology pioneers — including Lee. Managing the B2B Adobe Insiders program is Rani Mani, head of employee advocacy at Adobe. Rani shared her insight into the program and how it drives industry knowledge and more in her in-depth interview for our Inside B2B Influence show, which is available at “Inside Influence 1: Rani Mani from Adobe on the B2B Influencer Marketing Advantage.” [bctt tweet="“I think we’ll see a lot more influencers standing up for their creative freedom and creative license and I think we’ll see less prescriptive micromanagement from brands.” — Rani Mani @ranimani0707" username="toprank"]

5 — Spark Interest by Mentoring New B2B Influencers

Woman holding ball of energy image. By mentoring the next generations of marketing influencers, you’ll not only help new SMEs develop, but also continue your own lifelong learning. Influencer marketing is a two-way street when it comes to mentoring opportunities. “I think it’s really important that people seek out a person who is going to be a champion for them if they want to advance and grow their career,” Jen Holtvluwer, chief marketing officer at Spirion shared in our “Inside Influence 5: Jen Holtvluwer from Spiron on Award Winning B2B Influencer Marketing.” “I’ve had so many that I still keep in touch with today that have been that champion for my cause. So I think it’s really important to not to do it alone and make sure you put in the time and that your time is noticed. And make sure that you’re marketing yourself to the right champion in the business. Then they’ll stay with you and refer you as other opportunities come up,” Jen explained. We can do a great service to future generations by sharing our insight with aspiring young B2B influencers. If we can spark an interest by mentoring a younger colleague, client or associate, we’ll contribute to a future of marketing that is more robust with your own personal knowledge passed along to the next generation. We can do this by inspiring and mentoring young influencer talent by imparting your own passion for B2B marketing, as Peggy Smedley, editorial director and president at Specialty Publishing Media, shared with us in “B2B Influencer Marketing Advice from 9 Top B2B Influencers.” “As influencers we are here to serve the mission and [know] that our influence on people comes from our ability to be a role model. We need to be very mindful about what we say and how we say it. We are always leaders and mentors and we need to focus on the needs of others first because we have been tasked with leading others. We always need to serve others and by doing that we are doing the best for ourselves,” Peggy shared. [bctt tweet="“We are always leaders and mentors and we need to focus on the needs of others first because we have been tasked with leading others.” — Peggy Smedley @ConnectedWMag" username="toprank"]

Taming Your Uncharted Influencer Waters

via GIPHY By making the leap from influencer to long-term friendship, building trust by sharing pre-campaign briefings, tapping into unusual social hangouts, using influencer groups to drive industry knowledge, and mentoring future influencers, your own B2B influencer marketing program can benefit substantially from these uncommon tactics. These five are only the tip of the influencer marketing iceberg, however, as the power of influence is expansive and only expected to increase as we make the push to 2022. To learn more about the power of influence in B2B marketing, be sure to catch the new season of our Inside B2B Influence show, featuring in-depth video and podcast interviews with the top B2B influencers working with the world's biggest B2B brands. The season kicked off with Ann Handley of MarketingProfs in "Inside B2B Influence 14: Ann Handley of MarketingProfs on Content Marketing and Influence." Creating award-winning B2B marketing with an artful mixture of influence takes considerable time and effort, which is why many firms choose to work with a top digital marketing agency such as TopRank Marketing. Contact us today and let us know how we can help, as we’ve done for businesses ranging from LinkedIn, Dell and 3M to Adobe, Oracle, monday.com and others. * LinkedIn is a TopRank Marketing client.

The post Mindful Marketing: 5 Uncommon Ways To Work With B2B Influencers appeared first on B2B Marketing Blog - TopRank®.


Article Source: http://bathseoexpert.blogspot.com/2021/06/mindful-marketing-5-uncommon-ways-to.html

Friday, 25 June 2021

B2B Marketing News: Brand Social Media Expectations Study, Google Postpones Cookie Changes, & B2B Buyer Behavior Report

2021 June 25 Sprout Social Chart

2021 June 25 Sprout Social Chart Google delays blocking third-party cookies in Chrome until 2023 Google has announced that it will postpone its previously-announced abandonment of third-party tracking cookies in its Chrome web browser, a change that will now not take place until 2023, the search giant has revealed. The postponement has given marketers additional time to work on and implement alternative tracking methods. The Verge US ranks last among 46 countries in trust in media, Reuters Institute report finds 29 percent of U.S. consumers say they trust the news media, a figure that is the lowest of any nation in the newly-released annual report from Reuters Institute for the Study of Journalism at Oxford. The report also showed that the pandemic has brought about rapid adoption of new digital consumption behaviors, among other insights of interest to digital marketers. The Poynter Institute Ad Spending Surges 56% In May, All Media Except Magazines Rise Advertising spending in the U.S. in May jumping by 56 percent year-over-year, topping April's 53 percent rise, according to recently-released ad spend data of interest to online marketers. The data also shows that digital ad spending in the U.S. climbed at an even higher 69 percent in May. MediaPost Facebook launches Clubhouse-like live audio rooms and podcasts Facebook has rolled out its take on live audio rooms similar to features made popular by audio-call-based social communication firm Clubhouse, and has also launched new podcast and related monetization features on the platform, Facebook recently announced. Reuters DOA Emails: Consumers Say Only 5% Of Messages Are Well-Timed To Their Needs Just five percent of consumers say that email offerings they get are well-timed to mesh with their needs, while some 83 percent will, however, purchase from firms that are sending relevant messages — two of several statistics of interest to digital marketers in newly-released email marketing survey data. MediaPost Consumers are hungry for live events. Here’s how brands should respond 87 percent of consumers say they are willing to use technology while attending live events, with more than half noting that they appreciate the flexibility that hybrid events bring — two of numerous insights in recently-released survey data examining changing expectations for events and digital experiences. Campaign US 2021 June 25 Statistics Image 2021 State of B2B Digital Marketing [Report] The number one digital marketing trend B2B brands are prioritizing is the utilization of new social platforms, while 57 percent of marketers said that social media was seen as the area of digital customer experience that had the most impact on overall strategic success, according to newly-released B2B digital marketing report data. Wpromote YouTube Adds New Control Options for Shorts Remixes, Tests Shorts Analytics in the Main App Google's YouTube video platform has updated its main mobile app, adding a slew of new features including bulk audio sampling blocking, additional video usage statistic data, and video remixing options for its Shorts feature, the video giant recently announced. Social Media Today B2B Buyers Say These Vendor Behaviors Are Immediate Deal-Killers B2B buyers say that misleading information and not understanding their needs are the two top B2B seller behaviors that will end the possibility of doing business, followed by sellers that don't understand their own product or service, according to recently-released survey data. MarketingCharts New Report Looks at Evolving Consumer Expectations From Brands on Social Media [Infographic] 90 percent of consumers will purchase from brands they follow on social, while a leading 33 percent say they prefer social media for reaching out with customer service questions — two of many statistics of interest to online marketers in the latest survey report from Sprout Social. Social Media Today ON THE LIGHTER SIDE: 2021 June 25 Marketoonist Comic A lighthearted look at the “customer lifetime value” by Marketoonist Tom Fishburne — Marketoonist Gamer Captures Bigfoot at Atrocious 1080p Resolution — Hard Drive TOPRANK MARKETING & CLIENTS IN THE NEWS:
  • Lee Odden — What’s Trending: From Content to Experience for B2B Marketing — LinkedIn (client)
  • Lee Odden — Sorry, Marketers — People Don’t Care About Brands — Mark Armstrong
Have you come across your own top B2B marketing article from the past week of industry news? Please drop us a line in the comments below. Thank you for joining us for the TopRank Marketing B2B marketing news, and please come back again next Friday for more of the week's most relevant B2B and digital marketing industry news. In the meantime, you can follow us at @toprank on Twitter for even more timely daily news.

The post B2B Marketing News: Brand Social Media Expectations Study, Google Postpones Cookie Changes, & B2B Buyer Behavior Report appeared first on B2B Marketing Blog - TopRank®.


Article Source: http://bathseoexpert.blogspot.com/2021/06/b2b-marketing-news-brand-social-media.html

Wednesday, 23 June 2021

Social Significance: Why B2B Brands Value Social CX & Are Spending More

B2B marketers strategizing around a table image.

B2B marketers strategizing around a table image. Why are B2B brands placing greater value on social media, and why are they willing to spend more than ever before on social customer experience (CX)? New digital marketing research reveals why B2B brands are finding a renewed passion for the expanding benefits of social media, and why they are becoming more willing than ever to spend more for the competitive advantages that social CX offers. Let’s take a look at some of the latest report and survey data, and see how B2B brands are changing their social media strategies and outlook.

1 — Social Helps B2B Brands Meet Customer Expectations

A new report from Sprout Social reveals how customer expectations have evolved for the brands that they follow on social media. Examining insight from over 1,000 U.S. consumers and the same number of U.S. marketers, along with 782 million public social messages, the recently-released "Sprout Social Index, Edition XVII: Accelerate" report showed that 90 percent of consumers will purchase from brands they follow on social media. “For marketers, this is an opportunity to demonstrate how social positively influences all parts of the business and why a brand’s competitive advantage lives on social,” the report suggested. 55 percent of marketers said they used social data for understanding their target audience, while 48 percent used it to develop creative content, and 39 percent for supporting other departments, the report showed. Only 26 percent of marketers said they used social data to foster connections with customers, however, and just 10 percent said they used the data to inform business decisions. Sprout Social Chart88 percent of marketers agree their social strategy positively influences their bottom line,” the research concludes. The value of social data has generally increased over time, and the new Sprout Social study bears this out, revealing that 47 percent of marketers consider social a resource that influences strategy for multiple organizational teams, while 46 still see it as strictly a marketing resource, with eight percent viewing it as an organization-wide resource for business intelligence. Something as seemingly simple as responding quickly to customer questions can be very important in brand purchase decisions. 47 percent of consumers said that responding to customer service questions in a timely manner was the top way brands could get them to buy and forgo competitors. Nearly as important among consumers were brands that demonstrate an understanding of what consumers want and need. “Nine out of 10 consumers will buy from brands they follow on social, while 86% will choose that brand over a competitor,” the Sprout Social report data showed. Given the importance customers place on speedy response times from brands, it’s easy to see how the new Sprout Social data indicated that “78 percent of consumers agree that social media is the fastest and most direct way to connect with a brand — and consumers want their voices heard.” When it comes to sharing feedback about a product or service, after social media, consumers turn to e-mail and a brand’s website (18 percent for each), followed closely by review websites, and just 11 percent prefer calling a brand’s customer service phone number, according to the report data. Even for reaching brands about customer service issues or questions, most consumers (33 percent) prefer social media, followed by customer service (24 percent), e-mail (23 percent), and just nine percent prefer using a company’s website for such questions. Sprout Social Chart 244 percent  of consumers will unfollow a brand on social because of poor service, putting  a damper on brands’ growth goals,” the report warned. The Sprout Social study surfaces a fascinating distinction between what consumers and marketers believe makes for best-in-class social media performance. The most important factor among consumers — at 47 percent — was brands that offer strong customer service, while that was only the sixth most important factor to marketers, at 35 percent.

2 — Social Will Drive Post-Pandemic B2B Customer Engagement

According to Ascend2 and Wpromote’s newly-released 2021 State of B2B Digital Marketing report, the number one digital marketing trend B2B brands are prioritizing is the utilization of new social platforms. 42 percent said new social platforms represented their top trend priority, followed by 34 percent who said virtual events, and 30 percent who noted that influencer marketing was a priority trend. Ascend2 / Wpromote Chart 1 “Brands embraced new social platforms, virtual events, and influencer marketing strategies that can open the door to new opportunities to drive brand awareness and grow new audiences,” the report suggested. A robust 68 percent of B2B marketers said they expected their digital marketing budgets to increase during the forthcoming year, with 26 percent seeing a significant budget increase ahead, according to the report data. When it comes to driving revenue, 57 percent of B2B marketers saw social media as the most effective digital marketing channel, followed by content marketing and email, each at 47 percent. Reinforcing the notion supported by the other research we’ve examined, the Ascend2 and Wpromote data showed that social media was the area of digital customer experience that had the most impact on overall strategic success, according to 57 percent of respondents — ahead of website optimization’s 47 percent and paid advertising’s 42 percent. “Whatever social platforms you use as a B2B marketer, if you prioritize the time and resources to add new social platforms to your mix, you increase the opportunity to build new audiences and further engage with your existing audience," Todd Lebo, CEO at Ascend2 told me. "Newer platforms that B2B should consider are TikTok, Clubhouse, and Twitter Spaces,” Lebo added. We've taken a look at how B2B marketers can utilize Twitter Spaces in "On-Target: What’s New With Twitter For B2B Marketers In 2021," Clubhouse in "How B2B Brands Can Boost Confidence in Livestream Video, Podcast and Clubhouse Marketing," and other new social platforms in "How B2B Marketing Influencers Are Finding Success On New Social Channels." The most successful B2B marketers have also tended to inform their CX strategy by including other departments — a structure that less successful marketers don’t tend to utilize. Ascend2 / Wpromote Chart 2 Bringing many of these trends and tactics together, account-based marketing (ABM) — or even account based experiences (ABX), as our CEO Lee Odden recently explored in “Is ABX the Next Evolution of B2B Marketing?” — is increasingly used by the most successful B2B marketers. 43 percent of the most successful B2B marketers already have a working ABM strategy in place, and 30 percent are actively implementing one, the Ascend2 and Wpromote data showed. [bctt tweet="“To do ABM well, you need to bend the sales odds in your favor. The best way to bend the odds is to utilize customer data you collect over time and deliver a seamless customer experience (CX).” — Ruth Stevens @RuthPSteven" username="toprank"]

3 — Social Drives B2B Customer Experience Personalization

B2B brands are increasing finding success in delivering more personalized CX through social channels. The digital experiences customers crave can be crucial for building brand affinity, as some 80 percent of respondents in a survey conducted by Salesforce said that these experiences are every bit as important as a firm's actual products or services. Brand storytelling helps build more memorable digital experiences, as Microsoft’s Miri Rodriguez has explored, which I outlined earlier this year in "Microsoft’s Miri Rodriguez on How B2B Marketers Are Embracing Empathy For Better Customer Storytelling." [bctt tweet="“Storytelling isn't the mere telling of story, it's the intentional design of story structure, attributes and elements that conjure emotion, drive inclusion and lead with empathy.” — Miri Rodriguez @MiriRod" username="toprank"] Some 68 percent of businesses in the Salesforce survey said that they expected brands to demonstrate empathy, but only 37 percent said that they were experiencing it — a sentiment Rodriguez shared when she noted that, “Brands want to transact with people who are showing high levels of empathy.” Ryan Higginson, vice president and UK/ROI Country Leader at Pitney Bowes, sees a future that includes better customer experiences that go beyond the mere algorithmic. “B2B decision makers want humanized, personalized, helpful and relevant experiences to reduce complexity and save them time,"Higginson recently noted. "They want businesses to anticipate their requirements beyond the ‘You liked that, now try this’ algorithm. The more B2B organizations get to know their clients at a personal level, the better the relationship becomes and the greater the customer experience,” he added. A McKinsey study revealed that 97 percent of B2B buyers said that they would use an end-to-end self-serve digital model to make a purchase, with most being comfortable doing so while spending $50K or more. The pandemic has brought about a shift among B2B buyers, who have grown more comfortable with digital self-service and omni-channel interactions. McKinsey & Company LinkedIn's* State of Sales Report 2021 noted that trust in a brand's product or service was consistently a top factor in influencing purchases among buyers, and the 2020 version of the report showed that some 75 percent of B2B buyers were particularly influenced by social media, with 84 percent of senior executives utilizing social media to support buying decisions. We dug into the shift to executive influence in B2B marketing in "Brandfluence – Why Growing Executive Influence is Essential for B2B Marketing," and also shared 20 tips for driving executive credibility efforts in "20 Ways to Build B2B Executive Credibility and Thought Leadership." [bctt tweet="Social engagement with prospects along with publishing credible thought leadership content warms prospects for conversations that lead to conversion.” — Lee Odden @LeeOdden" username="toprank"]

Reach New B2B Marketing Heights With A Social & CX Mix

via GIPHY There’s no need to make a leap of faith when you have data-backed research informing your digital marketing strategy. By using social media to drive customer experience personalization and to help B2B brands meet rising customer expectations, B2B marketers will achieve greater levels of post-pandemic B2B customer engagement. We hope that our look at recent report and survey data will help inform your own B2B marketing efforts as we move ahead towards 2022. Crafting award-winning B2B marketing with a creative mixture of social media, influence, and memorable digital customer experiences takes considerable time and effort, which is why many firms choose to work with a top digital marketing agency such as TopRank Marketing. Contact us today and let us know how we can help, as we’ve done for businesses ranging from LinkedIn, Dell and 3M to Adobe, Oracle, monday.com and others. * LinkedIn is a TopRank Marketing client.

The post Social Significance: Why B2B Brands Value Social CX & Are Spending More appeared first on B2B Marketing Blog - TopRank®.


Article Source: http://bathseoexpert.blogspot.com/2021/06/social-significance-why-b2b-brands.html

Monday, 21 June 2021

Inside B2B Influence 14: Ann Handley of MarketingProfs on Content Marketing and Influence

Ann Handley

Ann Handley Inside B2B Influence is a show that goes behind the scenes of B2B marketing and showcases conversations with insiders from the world of influencer marketing. We connect with influential practitioners at B2B brands of all kinds and sizes to answer the rising number of questions about working with influencers in a business context. In this first episode of the second season of Inside B2B Influence, I was able to catch up with the incredibly popular, talented and beloved Chief Content Officer at MarketingProfs, Ann Handley. I've known Ann for well over 10 years and she's been a great friend, client and source of inspiration to me about more meaningful content marketing. Ann talks with me about a variety of topics ranging from the nature of influence in B2B, demand for B2B influencers during the pandemic and our mutually favorite "dogfluencer", August - the most dashing Cavalier King Charles Spaniel you may ever meet. Highlights of this episode of Inside B2B Influence with Ann Handley include:
  • Does everybody have influence? Yes and no
  • How the change to digital first B2B marketing has affected demand for influencers
  • The importance of a relationship driven approach
  • Trends in B2B influencer content collaboration
  • Growing emphasis on executive thought leadership and influence
  • Worst practices influencer engagement
  • How to integrate influencers with your newsletter
  • What B2B marketers should do to improve their influencer marketing
  • Some of Ann's favorite B2B industry influencers
Listen to episode 14 (Confluence: The B2B Content and Influence Connection) of the Inside B2B Influence podcast here: You wrote the best selling book, Everybody Writes. Do you think everybody has influence? Ann: That's such an interesting question because at first pass it's like, well of course. But then on the other hand it's kind of an existential question, isn't it? I really had to think about that for a second. I mean, yes, I do think that everybody has influence, but not everybody has credibility, right? Yes, we all have influence, but not in all topics. Like for example, I really like sushi, but that doesn't mean that I'm a fish influencer. Is that a thing fishfluencer? I think we all have our spheres of expertise and we are influential within those spheres of expertise. But I don't think that people are influencers across all things.

Everybody has influence, but not everybody has credibility. @annhandley

I also think that, especially in B2B, that the notion of influencers is even more narrowly defined than it is in, in B2C. Because the expertise that I have in marketing is, you know, it's content, it's writing. It's very specific. I don't think you would come to me if you were looking for somebody to talk about analytics. Like you would go to Chris Penn for that. He's an influencer in marketing analytics. So I think, especially in B2B, that that it is absolutely true that the credibility I have as an influencer is very specific and narrow. And I think that's true of any, any B2B influencer. The pandemic accelerated digital transformation in B2B impacting all aspects of doing business including marketing. What impact has an emphasis on digital first in B2B marketing had on the demand for influencers like yourself? Ann: I have definitely seen more of those opportunities come my way because I think, just to your point, all of the traditional B2B tactics of field marketing and in person trade shows and other moments to experience the brands face to face, all of that went away in the past 15 months or so since the pandemic. So what takes its place? That's been what's fueling a lot of that digital transformation happening at B2B companies. Influencer marketing is very much part of that because, how do you build that sort of trust with your audience if you don't have the ability to meet them in person, to sit down, to have a conversation with them? So I think influencers have become a proxy and a conduit for that.

We're going to see more companies start to embrace the opportunity to form relationships with influencers versus straight up transactional. @annhandley

What's interesting and what I see straight up from an influencer standpoint, is that more of those companies seek to have those relationships with me. They're seeking to build those relationships with me in much less of a transactional way. You and I have talked about this Lee, I remember saying to you that this is like the future of B2B influencer marketing. We're going to see more companies start to embrace the opportunity to form relationships with influencers versus, you know, straight up transactional - make it less of an advertising / transactional play. Like here, I'll pay you X amount of dollars if you share my thing, you know? That's more of a B2C model. I think in B2B what we're seeing, and this has been fueled by the pandemic, is that we are seeing those relationships start to happen between brands and influencers like me where they're reaching out to me proactively and saying, "Hey, we don't have a thing right now, but we want to work with you. Can we sort of get to know each other?" And so I think we're seeing an increasing impetus toward an approach that I feel, has more sustainability long-term and it's the way that I like to work personally. So yeah, I think we're seeing a whole lot more of that. What are some of the content collaboration opportunities between B2B brands and influencers that you're seeing more of in 2021? Ann: There are yeah. I want to caveat this by saying that I'm speaking from my personal experience versus, you know, I haven't necessarily polled B2B marketers. So you probably have a better perspective on this too and whether what I'm talking about is actually reflected in the broader B2B community. What I see is more brands looking to have a longterm relationship. Not just, come speak at our webinar, but, can we actually think about this over like a fiscal year? What can we do together in Q1 and Q2 and Q3, so that it becomes much more of a, not quite ambassador, but at least more of a brand alignment, right? So that I'm saying, "I believe in what you do" and and you're saying that you trust me as well.

More long-term engagements and less transactional is honestly the foundation of a successful B2B influencer marketing program. @annhandley

I think longer-term engagement with a trust foundation to it is definitely something that I'm seeing. I'm also seeing these situations where even if it is about providing a quote for this, or for example, I'll put something in my newsletter that's sort of sponsored but for me, it's not anything that you can buy. It's something where I read the paper and I believe in it. I have a relationship with the company and so therefore I will share it with my audience. So yes, it's sponsored, but it's like, it's sponsored with my whole self. I guess I'm a little bit goofy, but you know what I mean, with integrity, I should say. That is a situation where it'll be over several months, so it's not just like a one and done. But can you help us promote this and here's what's in it for you and here's what we want to give to you and your audience, that kind of thing. I guess to sum up, much more long-term engagements and less transactional, which I think is honestly the foundation of a successful B2B influencer marketing program anyway. But you probably have more perspective on that than I do. It's been really interesting what's happened not just in terms of content creation and the thought leadership through partnerships between executives and external influencers, but also the relationships that are being facilitated. Ann: Yeah, that's really interesting. I think it makes total sense, right? Because in the past 15 months of the pandemic, I think that the brands who have really demonstrated that we're all in this together, have actually had to show up in a real human genuine way and to be there for their audiences. I think that's in part what's driving the kind of collaboration that you're talking about.

Brands realize that to trust somebody, you've got to know them. And how can you trust a B2B brand unless you sort of see the faces of the people behind the brand? @annhandley

Because I do think brands realize that to trust somebody, you've got to know them. And how can you trust a B2B brand unless you sort of see the faces of the people behind the brand? I think that cascades throughout B2B marketing as well as influencer marketing. I think that's clearly one area where we are seeing where that comes to life, Along with best practices there are also bad practices. I'm curious if there are any bad behaviors in terms of how people reach out or engage with you? Ann: I think there's been a few situations where I just, I tend not to engage basically. That's a situation where a big agency will reach out and it's clear that I'm one of many. Like I'm like part of a stable of influencers that they're looking to. And they ask me to respond and fill out this Google form about the size of my audience. I'm not going to do any of that. That's not what I want and that's not who I am. It's not what my brand is all about. That's just not what I'm going to do.

It doesn't matter to me how much money is on the table, because damage to my brand, reputation and my credibility far outweighs anything else. @annhandley

So it doesn't matter to me how much money is on the table, because damage to my brand, reputation and my credibility far outweighs anything else. That's a situation where I just wouldn't engage. I can't even say that it's a bad practice but it's de-motivating. When those come in we just sort of delete it immediately. Or they come at it from a tactic standpoint. I get this a lot. For example, my email newsletter. I've talked a lot about it the past couple of years, it's grown pretty significantly and it has really healthy, open rates. The list is just over 50,000 now. So it's a good, robust list. I get a lot of people who say, will you share this in your newsletter? And I don't know them. I don't have a relationship with you. So if the onus is on me to do the legwork and figure out who you are, what your solution is all about or what your piece of content is all about, then I'm not going to do it. Also, that's not the role of the newsletter. If you know me, and if you're on the list, then you know that, right? So, if you want to get something in my newsletter, then that's not the first step. The first step is engaging me on social, get to know me. All the things that, you know, you do to start a relationship. All the best practices around that. Not. "Will you share this in your newsletter?" That's all the stuff that just ends up being deleted immediately. What are some ways you can imagine someone incorporating influencer content in a newsletter? Ann: If you're a marketer and you're publishing your own newsletter and you want to work with influencers, trying to figure out a way to highlight them in that environment could be something simple, like highlighting some of their content or highlighting them as an individual. Or it could be something more like inviting them to be like a guest editor depending on the relationship. I think there's lots of opportunity there to influence the influencer as part of your brand and not just thinking that your relationship with the influencer is only in the social space. Because I think an email newsletter is just such a rich opportunity to communicate directly with your audience. The degree to which you can invite influencers into that relationship is going to solidify your relationship with the influencer as well. Who are some of your favorite influencers, you know, that would, you know, that operate in the B2B world in some way, whether it's marketing or tech or somewhere else? Ann: Avinash Kaushik at Google. I don't even know if he would consider himself an influencer, but he is. I think mostly because his brain functions so differently. I'm on his newsletter list. I love to read his perspective and his point of view, and follow him on social for the same reasons. Chris Penn is somebody else who you know, again, has a very different approach. But if you took Chris Penn's brain and took my brain and sort of put them together, you'd get like this whole body marketer, you know? I think I come at it very much from the art and high touch perspective and he comes at it very much from a science and analytics standpoint. I appreciate his message so much because he helps me elevate in what I do just by paying attention to what he's doing. I love what April Dunford talks about around positioning. I think she offers some really valuable advice and I always love seeing what she has to say and hearing her point of view on things. You certainly. I think you, and I know it's like your show so I probably shouldn't, but like the work you've done around influencer marketing, I think you absolutely are helping to push the industry forward in terms of like how to do it right. And, and how to create programs that actually do sustain themselves long-term and deliver value for your organization. Thanks Ann! You are a great source of inspiration to B2B marketers all over the world and a wonderful human being! You can also watch the full video interview with Ann Handley here: For more B2B marketing insights, you can subscribe to Ann's amazing Total ANNARCHY newsletter here and connect with her on Twitter and LinkedIn. Also, don't miss out on the MarketingPros B2B Forum coming up October 13-14 this year. Be sure to stay tuned to TopRank Marketing's B2B Marketing Blog for our next episode of Inside B2B Influence where we'll be answering the B2B marketing industry's most pressing questions about the role of influence in business marketing. You can also download The State of B2B Influencer Marketing Report featuring insights from a survey of hundreds of B2B marketers plus case studies and contributions from marketing executives at brands including Adobe, LinkedIn, IBM, Dell, SAP and many more.

The post Inside B2B Influence 14: Ann Handley of MarketingProfs on Content Marketing and Influence appeared first on B2B Marketing Blog - TopRank®.


Article Source: http://bathseoexpert.blogspot.com/2021/06/inside-b2b-influence-14-ann-handley-of.html

Friday, 18 June 2021

B2B Marketing News: B2B Content Consumption Data, Digital Ad Revenue Sizzles, In-Person Events & Advertisers, & YouTube’s New Time-Savers

2021 June 18 MediaPost IPG Chart

2021 June 18 MediaPost IPG Chart Almost 90% of B2B Content Consumption Said to Take Place Outside the C-Suite Nearly 90 percent of B2B content consumption involves those outside corporate executive-level management, with some 21 percent being consumer by individual contributors, according to recently-released B2B buyer breakdown by job titles survey data. MarketingCharts Podcasts start coming to Facebook next week Facebook will begin rolling out a new podcast feature on June 22, offering podcast creators a new distribution channel, with features such as one minute promotional clips — to appear in a forthcoming podcasts tab — the social media giant recently announced. The Verge TikTok Owner ByteDance’s Annual Revenue Jumps to $34.3 Billion TikTok parent ByteDance saw a 93 percent jump in gross profit during 2020, with revenue more than doubling to $30 billion, the popular short-form social video platform that has seen increasing business interest recently announced in annual employee financial performance data. Wall Street Journal Google Launches Search Console Insights Google has launched a new feature to its Search Console product that presents audience data from Google Analytics combined with Search Console insights, to offer an expanded look at customer audiences, the search giant recently announced. Search Engine Journal YouTube Will Now Enable Creators To Add Midrolls, End Screens and Captions While Their Video Is Processing Google-owned YouTube has released a new time-saving feature in its YouTube Studio that will smooth workflow for marketers by allowing users to perform more tasks while the initial video uploading process is underway, the firm recently reported. Social Media Today More Advertisers Envision Return to In-Person Events 17 percent of advertisers plan to resume sponsoring in-person events in the final quarter of 2021, while 16 percent say they plan to do so in the first quarter of 2022, according to newly-released survey data. The survey also showed that some 10 percent of advertisers say that they have no plans to resume sponsoring in-person event. MarketingCharts 2021 June 18 Statistics Image Augmented Reality Market to Hit $175B by 2026: ABI Research The global augmented reality (AR) and mixed reality (MR) market will top $175 billion by 2026, with almost 28 million smart glasses expected to ship by then, according to recently-released forecast data of interest to digital marketers. AV Network Spotify launches its live audio app and Clubhouse rival, Spotify Greenroom Spotify has begun launching Greenhouse, its Clubhouse-life mobile app offering with features that can also turn live audio conversations into podcasts on the Spotify platform, the firm recently disclosed. Spotify also plans to eventually infuse targeting recommendations and additional Spotify-specific functionality into Greenhouse. TechCrunch LinkedIn bets on remote events, investing in $5 billion-plus virtual platform company Hopin Microsoft-owned LinkedIn (client) has invested in virtual conference technology firm Hopin, in a push to allow customers to extend the reach of their live events onto LinkedIn with new immersive experiences, Hopin recently announced. CNBC Global Ad Growth Consensus Lifted To 10.6% In 2021, 8.2% In 2022 Advertising spending worldwide in 2021 is expected to jump by 10.6 percent, with an 8.2 percent increase forecast for 2022, according to recently-released global ad spend forecast data of interest to online marketers. The figures represent a strong rebound from the 5.2 percent decrease seen in 2020. MediaPost ON THE LIGHTER SIDE: 2021 June 18 Marketoonist Comic A lighthearted look at the “the next big thing in marketing” by Marketoonist Tom Fishburne — Marketoonist Microsoft's best Cannes Lions-winning ads and campaigns — AdAge TOPRANK MARKETING & CLIENTS IN THE NEWS:
  • Lee Odden — B2B Influencer Marketing with Lee Odden [Podcast] — Pam Didner
  • Lee Odden — What’s Trending: Innovations in B2B Marketing — LinkedIn (client)
Have you found your own top B2B marketing article from the past week of industry news? Please drop us a line in the comments below. Thanks for taking the time to join us for the TopRank Marketing B2B marketing news, and we hope that you'll come back again next Friday for more of the week's most relevant B2B and digital marketing industry news. In the meantime, you can follow us at @toprank on Twitter for even more timely daily news.

The post B2B Marketing News: B2B Content Consumption Data, Digital Ad Revenue Sizzles, In-Person Events & Advertisers, & YouTube’s New Time-Savers appeared first on B2B Marketing Blog - TopRank®.


Article Source: http://bathseoexpert.blogspot.com/2021/06/b2b-marketing-news-b2b-content.html

Wednesday, 16 June 2021

What Pandemic Poll Data Reveals About The Future of B2B Marketing

Happy business people image.

Happy business people image. Forever altered by the pandemic, which new directions is B2B marketing going, and what’s in store for marketers in 2022 and beyond? To help answer these questions and others, we’ve tapped into our poll data to see how the pandemic has affected how B2B marketers work, their outlook for the future, and what we’ve collectively lost and gained over the past year and a half. Audience poll data offers a valuable gauge on the pulse of B2B marketers, and for over two years we’ve run weekly social media polls on our Twitter and LinkedIn* pages. The insight you’ve shared with us during the pandemic gives us insight into what’s changed, what’s gone for good, and what may come back stronger than ever in B2B marketing. We’ll use our own poll data to take a look at the B2B marketing trends that have emerged during this unprecedented year and a half. Building on the insights we shared in “B2B Marketing Poll Sentiment: 15+ Eye-Opening Insights To Fuel Summer Success,” our most recent poll numbers paint a sometimes-surprising picture of B2B marketing sentiment in 2021. Let's jump right in and take a look.

Pandemic Poll #1 — Work Volume

The first pandemic related poll we conducted was on April 14, 2020, when we asked B2B marketers how the volume of work they've done with influencers had changed during the first few months of the global health crisis. 2020April14TwitterPoll At that point relatively early in the pandemic, 36 percent of our respondents noted an increase in their use of influencers in marketing efforts.

Pandemic Poll #2 — Learning New Skills

A month later on May 12, 2020, our second pandemic-related poll asked B2B marketers whether they had used their time during quarantine to learn new marketing skills online. A sizable 63 percent of respondents said that they had indeed learned new skills online while isolating. 2020May12TwitterPoll

Pandemic Poll #3 — Pain Points

As the pandemic moved into summer, on July 7, 2020 we were curious about the pain points B2B marketers were being faced with. 2020July7LIPoll 2020July7TwitterPoll Decreasing business or budgets was the top concern, with 64 percent of our Twitter poll respondents saying that was their biggest pandemic pain point, a sentiment shared by 46.2 percent of our LinkedIn respondents.

Pandemic Poll #4 — The Rise of Virtual Events

As the summer wore on, virtual marketing event options began to appear as alternatives to long-standing in-person events, and on July 20 we wondered how many such events B2B marketers were planning to attend during the second half of 2020. 2020July21LIPoll Most B2B marketers planned to attend between one and five virtual events before the end of 2020, with 11 percent noting they would attend between six and ten online events.

Pandemic Poll #5 — Long-Term Remote Work Feasibility

On August 18, 2020 we wanted to learn more about how B2B marketers were feeling about the long-term feasibility of remote work. 2020August18LIPoll 2020August18Poll By this time, most B2B marketers had much greater acceptance when it came to the long-term feasibility of remote work than they did before the pandemic. This poll backed this notion, with over three quarters of respondents on both our LinkedIn and Twitter polls saying that they had either more acceptance or much greater acceptance of remote work as a long-term practice. Hybrid work scenarios are also very much a part of continuing conversations about the future of work, as I recently explored in “Hybrid & Remote Work Trends That Will Alter The Future Of B2B Marketing.”

Pandemic Poll #6 — Post-Pandemic Marketing Predictions

When autumn rolled around, on September 2, 2020 we asked B2B marketers which category of marketing they believed would be the most important in post-pandemic business marketing. 2020September2Polls 2020September2LIPoll 39 percent of our LinkedIn poll takers said that always-on marketing would be the most important type of post-pandemic marketing, followed by 26 percent who said search and social, 19 percent who picked marketing technology, and 16 percent who picked influencer marketing. 40 percent of our Twitter poll respondents said that search and social will be most important, 30 percent said marketing technology, 16.7 percent picking influencer marketing, and 13.3 percent for always-on marketing. The results point to the mixed viewpoints and uncertainly surrounding just what will be the most important when the dust from the pandemic fully settles. Our own Nick Nelson explored the topic, in “Brave New World: The Model for B2B Marketing Success, Post-Pandemic.” Optimizing our B2B marketing strategy for a post-pandemic world requires understanding where the key shifts have occurred, and how to adapt. From executive thought leadership to rethinking marketing experiences, Nick’s article explores five ways that B2B marketers can smartly adapt and thrive in our reshaped environment.

Pandemic Poll #7 — Where Influence Has Helped The Most

On October 13, 2020 we asked marketers which facet of their B2B influencer marketing program had seen the greatest success during the pandemic. 2020October13LIPoll 2020October13Polls 42 percent of our LinkedIn poll-takers said that inspiring trust was the area of their B2B influencer marketing program that had seen the greatest success during the pandemic, followed by thought leadership growth, raising brand awareness, and attracting customers. Among our Twitter poll-takers thought leadership growth was the top choice, followed by inspiring trust and attracting customers.

Pandemic Poll #8 — Top Marketing Fears

As a pandemic Halloween approached, on October 29, 2020 we wanted to know what B2B marketers saw as their biggest fears in marketing. 2020October29Polls On both LinkedIn and Twitter the biggest fear was the uncertainty of the pandemic, with some also choosing the powerful fear of failure. I expanded on turning fear into success in a full article to accompany our poll, in “10 Horrifying Marketing Fears & How To Turn Them Into 2021 Successes.”

Pandemic Poll #9 — Success Stories

On November 17, 2020 we asked marketers which areas had benefited the most from the increased use of digital tools the pandemic had brought about. 2020November17Polls 2020November17TWPoll Influencer marketing was seen by both our LinkedIn and Twitter poll-takers as the greatest beneficiary when it came to areas that grew during the pandemic. Content marketing was the second choice, followed by always-on and then values-driven marketing.

Pandemic Poll #10 — What Marketers Look Forward To

As 2020 wound to a close, with glimmers of post-pandemic hope starting to form, we wondered what B2B marketers were most looking forward to in 2021. 2020December29LIPoll 2020December29Polls What were B2B marketers most looking forward to in 2021? Post-pandemic life was by far the top choice of both our Twitter and LinkedIn poll-takers, followed by in-person events and physical meetings.

Pandemic Poll #11 — Top Tactics For 2021

Our first poll of 2021 on January 5 asked B2B marketers which business marketing tactic they were the most optimistic about for the year ahead. 2021January5LIPoll 2021January5Polls When we asked which business marketing tactic poll-takers were most optimistic about, on LinkedIn 36 percent chose content marketing, 29 percent search and social, 21 percent influencer marketing, and 14 percent who selected always-on marketing. Among our Twitter poll-takers some 50 percent chose content marketing, 25 percent search and social, followed by 16.7 percent who picked influencer marketing, and 8.3 percent who chose always-on marketing.

Pandemic Poll #12 — Permanent Remote & Hybrid Work

Our latest completed pandemic-related poll, on June 8 asked simply how do B2B marketers want to work during post-pandemic life. 2021June8LIPoll 2021June8TWPoll Among 88 poll takers on LinkedIn, 52 percent said that wanted a hybrid mix of remote and office work types, 43 percent wanted fully remote work, and just 3 percent a full return to office work. On Twitter, 75 percent of B2B marketers preferred a hybrid scenario, 15 percent fully remote, and 10 percent a full return to the office.

Pandemic Poll #13 — Returning To In-Person Marketing Events

Our newest poll asks, “B2B marketers, do you plan to attend an in-person marketing event during the second half of 2021?” You can share your input by voting on either our TopRank Marketing LinkedIn or Twitter pages — or on both.

A Bright Future For B2B Marketers

via GIPHY Keeping your eyes open to the pulse of your audience — whether it’s from poll results, questionnaires, surveys or other types of feedback — can go a long way indeed when it comes to making your B2B marketing efforts more grounded and authentic. It can also help make your communication more of a two-way street, and not only a publish-and-forget effort. We hope you’ve found this peek into some of our own poll results eye-opening as you navigate the uncertain marketing landscape 2021 has given us, as we forge ahead towards a post-pandemic world. To learn more from poll data insight, not limited solely to the pandemic, check out our “B2B Marketing Poll Sentiment: 15+ Eye-Opening Insights To Fuel Summer Success,” and “Show Me The Numbers: 20 B2B Marketing Insights From Audience Poll Data.” Creating award-winning B2B marketing with an artful mixture of influence takes considerable time and effort, which is why many firms choose to work with a top digital marketing agency such as TopRank Marketing. Contact us today and let us know how we can help, as we’ve done for businesses ranging from LinkedIn, Dell and 3M to Adobe, Oracle, monday.com and others. * LinkedIn is a TopRank Marketing client.  

The post What Pandemic Poll Data Reveals About The Future of B2B Marketing appeared first on B2B Marketing Blog - TopRank®.


Article Source: http://bathseoexpert.blogspot.com/2021/06/what-pandemic-poll-data-reveals-about.html