Friday, 9 February 2018

30 Content Marketing Statistics, Trends & Data for Your 2018 Strategy

Content

While content marketing can evoke various meanings, depending on the context, it is defined as gently marketing products and services with content shared through blog posts, videos, social media and more.

Since there are an increasing number of online publishers, the competition is fierce in terms of attracting consumers’ short attention spans. In addition, publishers are driving innovation as they seek fresh methods for bringing in their target audiences.

As a result, it is critical for publishers to have a deep understanding of where the industry is moving and why. The objective is to monitor your competition and the industry. If you don’t know where or how the content marketing industry is moving, you won’t grasp how and when to change your own content marketing strategy.

To get you started in the right direction, we have curated 30 marketing stats to help guide your new strategy and to use when presenting a case to CFOs, CMOs and CEOs for an updated budget. Continue reading to learn more.

  1. 72 percent of B2B marketers measure their ROI. (Source: Content Marketing Institute)

While content marketers want to understand their ROI, many don’t have the right tools to accurately do so. In fact, 52% of B2B content marketers find ROI measurements one of their biggest challenges. This eMarketer study shows that 6 out 10 small businesses can’t track ROI from their social media efforts.

Yet, accurate measurement leads to successful content marketing. You also want to gain an understanding of the proper keyword density for SEO.

Nonetheless, many businesses don’t even have basic analytics tools. Here are a few thoughts from experts on the topic:

“Exposure and engagement is key when it comes to measuring content marketing ROI. Simply publishing a blog post isn’t enough of a success. You have to go deeper and pay attention to things like social share metrics, engagement metrics, and actual conversions that can be tied to the content you’re producing.” — Colin Mathews, Co-founder, Content Marketer

“Metrics never tell the whole story, which is why we ask every new blog subscriber and customer how they found us. The data is anecdotal but it gives us a deeper understanding of the customer journey. Two customers rarely follow identical paths so it’s always worth asking.” — Jimmy Daly, Head of Content, Vero

Basic analytics tools include:

  • Google Analytics
  • SEMrush
  • A/B testing on your calls-to-action (CTAs)
  • BuzzSum
  1. In 2016, 75 percent of businesses increased their content marketing budget. (Source: Curata)

Content marketing is a universal tactic, with a wide variety of platforms, for offering relevant outreach to target audiences. Of course, you can’t appeal to your C-suite executives without a documented strategy or statistics to support your request for a budget increase.

Since 2009, marketing budgets have either remained consistent or have gone up relative to previous years. Educational content can be expensive, but brands must continue to act as data portals to keep their customers informed and to become trusted advisors.

  1. With leads, long-form posts are 9X more effective than short-form posts. (Source: com)

These are articles longer than 2,000 words. Since long-form posts are more in-depth, the target reader perceives them as more valuable and worth their time.

In addition, search engines worship long-form content–pieces with over 20,000 keywords. Moreover, if you can hold a reader’s attention for more than three minutes, then you have a higher chance of that visitor returning to your website. The last thing you want is to get devalued by Google.

  1. People spend an average of 37 seconds reading an article. (Source: com)

The consumer attention span is getting increasingly shorter. So, content needs to be easily digestible and relevant to the target persona. Structuring should include italics, bolding and bullet points to highlight the most important sections.

Remember, you’re dealing with attention spans shorter than even a goldfish.

This is mainly due to the trend towards mobile content viewing. Consumers grab their smartphones to look something up, buy products and more–then, the ease and convenience starts to become a priority.

Still, it’s not impossible to achieve content marketing success under these types of conditions. The trick is to instantly provide relevance and capture the attention of your target audience–give them what they want immediately.

  1. 60 percent of marketers publish one piece of content per day. (Source: eMarketer)

To increase customer satisfaction, and loyalty, online publishers must be consistent–always. McKinsey & Company states it succinctly:

“the 3 Cs of customer satisfaction” are “consistency, consistency, and consistency.”

To reap the rewards, you must put in the effort. The leads will start to pour in, but only if you are consistent.

  1. Content marketing offers three times the leads of traditional marketing, while costing around 62 percent less. (Source: Content Marketing Institute)

Putting more resources and effort into content marketing will increase leads while also decreasing costs. Audiences are gravitating away from celebrity endorsements and aggressive sales tactics. Instead, the modern consumer wants more transparency and friendlier branding tactics.

In a consumer-led market, audiences know they can easily click away from an ad. So, content marketing was created to focus on the intended reader

  1. 58 percent of marketers agree that “original written content” is more effective than visuals and videos. (Source: Social Media Examiner)

 

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 Even with an increased focus on visuals, most marketers have found original written content to product the best results. This is great news because if you don’t have time to create media, you can still generate traffic with original content.

And, flashy visuals can be expensive. So, just continue creating relevant and original content, and the traffic will come.

  1. 72 percent of marketers view branded content as producing a better ROI over magazine advertisements. (Source: Luma Partners, LLC)

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With fewer consumers reading traditional magazines and newspapers, more focus is being placed on web content. While branded content is not a new concept, it is certainly trending. Customers enjoy the informative and interactive aspect.

Branded content puts people first and the product second. Not to mention, branded content is shareable, which equates to the potential for more traffic.

  1. 64 percent of B2B marketers outsource their writing. (Source: TopRankBlog)

To reach the next level of content marketing productivity, help is required in the form of skilled and proficient writers. If you plan to reach thousands of readers, or more, you should not try to write the content all by yourself.

Since you already understand that consistent, original and relevant content increases traffic, then you can easily double that just by hiring several skilled writers.

There is no reason to try to spend 16 hours a day writing when you can focus on other aspects of your content marketing strategy. Let your writers handle this facet of it for you.

  1. 63 percent of marketers create content by buyer persona. (Source: Hubspot)

It is imperative to write with your buyer persona in mind. Each piece of content must be relevant and with an end goal. Start with figuring out who your target consumers are. These are general representations of your target audience.

With buyer personas, you can tailor your content to topics they would love to learn more about. Furthermore, your content should address customer pain points throughout their purchase journey.

A buyer persona looks at what your ideal customer’s goals are and what they are trying to achieve. It also defines how they might behave throughout the sales process. You can create your specific buyer persona by utilizing both market and independent research to reveal trends in your market. Details you should describe include:

  • Pain points
  • Purchase role
  • How they consume content
  • Job title and career
  • Family life
  • Income
  • Budget
  1. 20 percent of searches on Android devices and Google’s mobile app are voice searches. (Source: SearchEngineLand).

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Voice searches are on the rise. So, content marketers must consider the types of headlines and titles that might be included in a voice search.

There isn’t any question that voice search will affect content marketing. The use of voice search tools, such as Siri and Alexa, are on the rise. Most smartphone’s also have a voice assistant. It’s not something to worry about, but you should think of how people use their voice to search for something and what they expect to find.

For instance, a voice query might ask: “How many times have the Eagles won the Super Bowl.” If the same person were to type that query, they might type this instead: “Times the Eagles won the Super Bowl.” As you can see, voice queries are a bit more detailed–it is just like talking versus texting.

  1. By 2019, 72 percent of US digital ad spend will come from mobile. (Source: eMarketer)

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Content marketers must direct more company spend and efforts towards the mobile medium as this is where their audiences are. Mobile ad spend must also go up.

According to Google research, over 50 percent of all global web traffic comes from mobile devices. And, these types of numbers will continue to increase. So, now is the time to focus on mobile content marketing.

In fact, mobile device content reading went up 10 percent in 2014. The limits have been removed; anything can be read and viewed on a mobile device.

  1. 87 percent of marketers use social media for content delivery. (Source: CMI)

Social media platforms like Pinterest, LinkedIn, Twitter, Instagram and Facebook have changed the content marketing industry forever. The way we communicate with customers is a lot different from how we interacted even a decade ago.

Social media networks are popular because they are free to join, and you can reach millions of people with your content. So, mix things up. Consider how to target different generations on social media.

Make sure your content meets the needs of your target audience. And, engage with your customers directly through social media.

  1. 70 percent of marketers do not have a consistent strategy. (Source: Altimeter)

It is 2018, and you need an integrated marketing strategy right now. Content marketing works, and 80 percent of decision makers prefer to get their brand information through written articles as opposed to advertising. You can start by learning how to be a better content writer.

You just won’t want to jump into content marketing without a documented strategy. When you think about how you distribute your content–through social media, blog posts, guides and more– then, you must remember the importance of having similarities with your content.

You don’t want to confuse your audience.

And, it’s easy to be all over the place when you don’t have a strategy to direct your efforts. Also, a documented content marketing strategy is conducive towards achieving a strong brand identity.

Consumers are saturated with content. To stand out from the masses, you need a strategy to set your brand apart.

As mentioned earlier, measuring ROI can lead to content marketing success. With a strategy, you encourage productivity and efficiency. Plus, it can help to ensure a better ROI.

  1. 48 percent of marketers create dedicated content for three to five buying stages. (Source: LinkedIn Technology Marketing Community)

Before a purchase, consumers often go through a sales funnel. These are stages that the prospect goes through before making their final purchase. To illustrate, the first step might be checking out your site for the first time.

The next step might be subscribing to your newsletter. The third step might be talking to one of your sales reps and so on. The term “sales funnel,” and its accompanying definition, has been around for decades. All your prospects will be at different points in the funnel.

In terms of content marketing, it is your job to motivate them to move along the funnel to finally make a purchase. So, you should create a content marketing strategy around that funnel. Here are questions to answer:

  • What would you write to enhance awareness at the beginning of the funnel?
  • How can you help inform your prospects of your products and services while they are in the middle of the funnel and evaluating their options?
  • What types of content would motivate your prospects to buy when they are finally ready to make a purchase?

Depending on your products and services, the sales funnel process could move either very quickly or relatively slowly. With a B2C customer, the process might be quick. With a B2B customer, they might require more nurturing in the form of articles, guides, whitepapers and more.

  1. 61 percent of marketers want to improve their organic presence. (Source: Hubspot)

Take a look at this review of the top seven toolbars. Organic marketing is about getting customers to your site naturally. This can be a long process, but it also leads to better customer engagement, loyalty and traffic.

Consumers are much more savvy and rarely pay attention to paid ads. While you won’t be spending on paid ads, organic marketing still requires effort as it is a form of marketing from the ground up. It requires careful attention to your content and social media channels.

Furthermore, you must incorporate more accurate SEO. Instead of paying for sponsored results, organic marketing depends on SEO. When it comes to search ads, the average click-through-rate is lower than 5 percent. On the other hand, the average CTR for organic marketing results can vary between 22 and 30 percent.

  1. The desire for infographics has gone up by 800 percent. (Source: Unbounce)

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Humans are visually wired. As a result, we demand infographics. This can be especially true in an age of information overload. Today, we receive five times more information than we did in 1986. And, the brain needs time to digest every bit of information we consume.

With an infographic, your business can present data in a way that is visually stimulating and easy to digest. Infographics also induce a lot of social sharing–especially if it is a beautiful infographic with a great design.

You can use infographics to convey specific types of information. They can also drive targeted traffic to your site. So, if you don’t have a contract with a graphic designer, now is the time to start one.

  1. Only 10 percent of marketers use gamification. (Source: CMI)

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Gamification is the use of games, surveys, puzzles, quizzes and more to encourage user interaction. When you incorporate interactive content, you can increase time spent on your site.

Also, it helps to break up your content marketing strategy from having strictly content. Consumers want a variety of choices for how they consume their content.

Yet, only 10 percent of marketers incorporate gamification. The reason for a limited number of marketers using gamification might be due to the cost and resources required.

If you have the ability, it can improve traffic when you invest in gamification. This isn’t just about running contests periodically. The objective should be to foster motivational campaigns that takes your target buyer on an interactive journey. And, this starts by having a pre-determined goal in mind.

If you are interested in maximizing revenue, then how can a customized game contribute toward achieving that goal? Consumers are already busy, so you want a strategic method that they will find worthy of their time.

Then, you must consider your metrics. How can you tell if your games are working? You must set up metrics to determine gamification success.

Customers enjoy the instant gratification aspect of gamified elements such as badges, leaderboards, points and even rewards they can use for real products and services. People are also motivated by a need to accomplish goals. So, your games can set specific and achievable targets to build on that momentum.

“Games are the only force in the known universe that can get people to take actions against their self-interest, in a predictable way, without using force.” ― Gabe Zichermann

Also, since consumers are now more involved in the process, they are also more likely to remember the content. For instance, say they can accumulate points through your game that they can use for discounts and special offers.

So, perhaps one of your “goals” would be to have them read content and answer a short quiz. Once they have completed that successfully, they get more points.

  1. When researching a company, 95 percent of B2B buyers view content as trustworthy. (Source: DemandGen)

As opposed to direct advertising, content marketing can truly build trust with your target audience–and, once you have achieved that, you have struck gold. You are conveying the story of your brand in a way that is non-salesly.

Since hundreds of posts are created every minute, it is critical to remember how you can stand out. It really boils down to creating content that builds trust with your buyer persona. When a consumer trusts your company, they are more likely to continue visiting your site and engaging with your content.

You have something unique to share with the world, but audiences must believe your content is authentic. There are several ways to do this including:

  • Keeping a schedule (Consumers value consistency)
  • Maintaining the same voice (builds a connection)
  • Link to your sources and statistics (helps to prove credibility)
  • Share real-life examples of success with actual customers
  • Produce high-quality and relevant content

If you follow the above suggestions, your site will earn trust and a loyal following too.

  1. 69 percent of marketers prefer content to public relations and direct mail. (Source: Custom Content Council)

There isn’t anything wrong with increasing your company’s brand awareness through sending out direct mail pieces and PR kits. Yet, for a long-term marketing strategy, content marketing is your best bet. With a direct mail piece, you might convert a few prospects. Consequently, once your direct mail piece is sent out–it often gets thrown away.

In addition, you’ll have to change the design frequently just to garner a bit of excitement. If you are getting a good ROI, then there isn’t anything particularly wrong with this marketing approach. The same is true of PR kits.

But, in the long-term, content marketing is a powerhouse. With consistent content marketing, you increase your domain authority (DA) and online real estate. The more articles you have, the better your chances are of being found online.

Plus, it builds trust when you have a long-standing blog. Also, by linking your pieces to other blog posts on your site, you can continually attract new traffic.

If you have high-quality content, then it can improve conversions–especially with the right CTAs. And, you can increase revenue by selling eBooks. With content marketing, you compound on returns.

  1. 94 percent of B2B marketers prefer LinkedIn for content distribution. (Source: Content Marketing Institute)

In terms of content distribution, LinkedIn is the place to be. It really does pay to produce relevant content on LinkedIn.

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Taking the time and commitment to post content on LinkedIn does pay off–whether they be trends, quick tips or guides based on your field of expertise. You can easily share your blog posts with all your connections.

Plus, the posts become connected to your profile. When people search for your profile, they see your blog posts. Also, you can increase your influence since public posts allow LinkedIn users to follow you.

When you amass a series of relevant posts, you can also quickly accumulate a large following.

And, with each publication, all your connections receive a notification through their flag icon.

  1. 90 percent of B2C companies used content marketing in 2016. (Source: Content Marketing Institute)

 

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There isn’t anything that can level the playing field like content marketing. Both small and enterprise businesses can utilize content marketing to increase traffic, engagement and brand awareness. This subtle marketing approach keeps your visitors informed without being too pushy.

When visitors realize they don’t have to endure a hard sell, then they will want to buy your products and services that are relevant to their needs and wants. This is why 90 percent of companies used content marketing in 2016, and that number will only go up. The long-term benefits can’t be ignored.

For example, once your page is ranked well in the search engines, it stays there for an extended period. Plus, around 70 to 80 percent of web users ignore paid ads. Instead, content marketing can be used to promote your products without being overly aggressive.

  1. 78 percent of businesses are not satisfied with their conversion rates. (Source: eConsultancy)

In terms of marketing, it is important to know what not to do when curating content. You also need to understand how content marketing can affect conversion rates.

With more pages, you get more opportunities. Each piece of content is a new page. And, search engines can then easily index your pages.

Moreover, websites with over 40 unique pages get 12 times more leads than sites with five or fewer pages. And, with your buyer personas, you can tailor your content to ensure your customers are five times more likely to convert.

With the right content marketing strategy, you can effectively guide and motivate your buyers throughout the sales funnel.

  1. 97 percent of B2B buyers prefer prescriptive content. (Source: DemandGen 2017 Report)

Prescriptive content helps target readers to optimize their processes by offering strategic suggestions. Furthermore, prescriptive content can be used to predict outcomes through incorporating specific data points and metrics.

An example of prescriptive content might be a guide on trends to pay attention to in 2018. Additionally, prescriptive content answers questions that prospective buyers have like the ROI for investing in a cloud storage solution or how to implement a new ERP system.

  1. Current blog posts average around 1,142 words. (Source: Orbit Media)

There was a time when a 500-word blog post was all your site needed to get ranked on various search engines like Google and Bing. Well, those days have disappeared in the ether of history.

Since 90 percent of businesses are using content marketing, on top of all the other blog sites and media sites found online, the space for first-page rankings is insanely competitive. So, Google now looks for length in terms of filtering for quality.

And, according to SerpIQ, top ranked content usually has around 2,400 words. What’s the takeaway? For starters, you must increase the word count of your content. At a minimum, make your posts 1,200 words.

  1. 78 percent of CMOs are investing in custom content. (Source: DemandMetric)

“The easiest way to turn off your community members is to broadcast the same message across multiple channels. Instead, determine the kind of content that interests the members of your community in a way that is useful to them.” — Joe Pulizzi, Founder, Content Marketing Institute

CMOs understand they must grow and evolve to stay ahead of the competition and above all the social media noise. To do so, you must segment your audiences by demographics, their point in the sales funnel, their budget and more.

Custom content is a type of hyper-personalization of content. It takes a deep understanding of your target buyer and where they are in their purchasing process. It also requires an understanding of their pain points, along with what makes them tick.

You can learn more about your target customers by spending time in forums and on social media where they are sharing with their counterparts. Then, create custom content with a specific persona in mind.

It’s difficult to trust advertising, but it is easy to trust a brand who can offer real solutions to specific pain points.

  1. 78 percent of buyers consume case studies before making purchase. (Source: DemandGen 2017 Report)

Case studies are comprehensively effective. Within a case study, you paint a picture and tug at emotions. It is storytelling at its finest, with a marketing twist. Within a case study, you have three major parts:

  • A problem
  • Solution offerings
  • Proven results

And, the case study is always written from the perspective of the buyer persona. You should publish more case studies simply because they are highly targeted.

Each case study conveys a specific goal related to your products and services. Also, through factual claims, you can build your brand as an authority in your industry.

  1. Four out of Five sites use blogs and email newsletters. (Source: Content Marketing Institute)

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You already understand the significance of blog posts. Yet, email marketing is also an important aspect of content marketing. You can generate $38 in ROI for every $1 spent.

You must incorporate targeted emails within your content marketing strategy. According to Radicati, there are around 4.9 billion global email accounts.

Consider how you interact with websites. Whenever you sign up for anything, you need to enter an email address. Case in point: email addresses and messages aren’t going away anytime soon. Everyone who engages with the Internet has an active email address.

In addition, there are more email accounts than there are Twitter and Facebook accounts. Then, there is the fact that 90 percent of email gets delivered to your prospect’s inbox. Not to mention, Facebook continues to limit how widely your posts are distributed.

  1. Companies can increase their conversion rates five times higher than companies that don’t use content marketing. (Source: Aberdeen)

You want your readers to accomplish to goal set up with each piece of your content. This happens with a call to action, where you tell your visitors exactly what you would like them to do.

The best place for a call to action is at the end of your post. Also, it must be attractive to your readers. So, keep their demands in mind.

  1. 73 percent of technology companies have a content strategy point person. (Source: CMI)

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It is difficult for one person to do everything a customer expects. Since you now understand how effective content marketing can be, it is time to hand over your content strategy to a content marketing specialist.

This doesn’t mean you take a completely hands-off approach. Since it is your brand, you still want to be involved. But, it helps to focus on tasks that reap revenue.

And, you can’t be in all places at once. Since your content represents your organization, you must be careful about who you hire as your content marketing specialist.

It should be someone who understands and easily aligns with your vision. They must discover and create the types of content your target buyer wants to see. Then, they must retain and attract readers. On top of everything, their content and strategy must drive profitability and sales.

Final thought

We are living in the era of the “informed customer.” Prospects know they have access to information that helps them make more thoughtful decisions. Therefore, brands must then align themselves, and their content marketing strategy, with the needs and wants of their customers.

To maintain a competitive edge, you must produce the type of content that serves as informative and trusted resources for your customers. This starts with understanding your customers, following their path and customizing content based on their specific personas.

The post 30 Content Marketing Statistics, Trends & Data for Your 2018 Strategy appeared first on HigherVisibility.


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Digital Marketing News: Social Media Trends, What CMOs Search For & Mobile Ads Soar

Social Media Trends to Put Into Practice in 2018 [Infographic] What should social media marketers focus on in 2018? This infographic shows several trends, like social media ROI, mobile growth and trust. Social Media Today Search, Paid And SEO, Rank Higher As CMOs Seek New Agency Partners What do CMOs look for in agency partners? A new report shows that while advertising and direct marketing remain on the top of the list, SEO and SEM are moving to toward the top in leaps and bounds. MediaPost Mobile Ads To Soar In 2018, Especially In Local Media MediaPost reports: “Social media ad revenue from mobile (not including tablets) now represents just over 70% of total social ad spending - and will grow to 80% by 2022, per BIA/Kelsey.” MediaPost Google Analytics Introduces New ‘Audiences’ Report Google Analytics has released a new report called “Audiences,” which is located, appropriately under the “audiences” category within the Google Analytics dashboard. To use this report, make sure to configure audiences in your account. Search Engine Journal Google Officially Announces the New Google Search Console is Available for Everyone Great news for Google Search Console users: the new version (in beta) is now available to everyone. You can still toggle between the old and new views if needed. Changes include consolidated error reporting and better export usability. Search Engine Land Twitter Extends Full Tweet Archive to Developers ZDNet reports: “Twitter announced it's giving developers access to the full archive of its history - all the way back to the first tweet in 2006. Until Thursday, full access to Twitter's history was only available to enterprise API customers.” ZDNet Instagram’s Carousel Ad Format is Coming to Instagram Stories Instagram announced recently that they’re bringing their Carousel Ads into stories, allowing for more than one piece of media. Advertisers can now use 1-3 pieces of media (photos or videos) in this new format. TechCrunch The State of Chatbots in 2018: Top Benefits and Challenges Consumers are saying that the benefits of chatbots include 24-hour customer service, along with getting instant responses. However, 43% of those surveyed said a potential blocker to using chatbots would be their preference for a live assistant. MarketingProfs Amazon Wins the Superbowl (of Ads) According to USA Today, Amazon’s “Alexa” spots beat out the NFL’s “Dirty Dancing”-themed ads during this year’s Super Bowl. USA Today US Social Users Head to YouTube, Facebook to Watch Videos Marketers can no longer afford to ignore video advertising. Why? eMarketer is predicting that video ad spending in the US alone will reach $15.42 billion this year, and will grow to $22.18 billion by 2021. eMarketer Intel Made Smarts Glasses That Look Normal Apparently, The Verge recently got an exclusive sneak peek at Intel’s new smart glasses Vaunt, which uses retinal projection to put a display in your eyeball. The best part? The glasses actually look like “normal” glasses. The Verge Digital Ad Buyers Say Google Search, Facebook Deliver the Best ROI A December 2017 survey of U.S. senior ad buyers by financial services firm Cowen and Company showed Google search was held in the “highest esteem” when it came to ROI. Nearly half of respondents named the platform as offering the highest ROI. Meanwhile, Facebook ranked second, named by 30% of those polled. eMarketer Snapchat Slips in Features Like Fonts and Do Not Disturb Amidst Redesign Snapchat appears to be following in Facebook’s “Time Well Spent” steps. The latest? Snapchat is offering a way to mute specific people without formally blocking them, according to TechCrunch. In addition, the major redesign that’s slowly rolling out comes with ways to jazz up your Snaps with colorful text styles and multiple captions. TechCrunch Best & Worst Super Bowl 2018 Commercials While the world knows the Philadelphia Eagles are Super Bowl champions, which brands took the gold for best commercials? And which ones can be crowned as the worst? Billboard’s picks for the best include the Doritos & Mountain Dew combo, and Amazon. Billboard On the Lighter Side: Pepsi CEO Says It’s Targeting Women With Doritos That Are Cleaner and Less Crunchy. Apparently, ladies need quiet snacks that don't make a mess. At least, that seems to be Pepsi’s belief. As AdWeek reported: “In an interview with Freakonomics, PepsiCo CEO Indra Nooyi said that while women ‘would love’ to lick their fingers and pour Doritos chip crumbs into their mouths, they ‘don’t like to crunch too loudly in public’ and ‘don’t like to pour the little broken pieces and the flavor into their mouth.’” AdWeek TopRank Marketing (And Clients) In the News: Debbie Friez - 2018 Social Media Marketing Tips From 23+ Marketing Experts - Hot in Social Media Lee Odden - Top 20 Marketers that Influence CMOs - Forbes Lee Odden, SAP & LinkedIn (clients) - Report: Understanding the B2B Content Marketing Landscape - eMarketer

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Wednesday, 7 February 2018

Social Media Marketing Spotlight: U.S. Bank Rallies Local Allies for a Friendly, Engaging #MnNice #NiceOff

US Bank NiceOff

Roughly 120,000 visitors from 130 countries descended on the Twin Cities last week to take part in Super Bowl LII festivities hosted in downtown Minneapolis. To welcome visitors to the Land of 10,000 Lakes, Minneapolis-based U.S. Bank—which just so happens to have its name on the stadium that hosted the big game—wanted to give visitors a taste of “what Minnesota is all about.”

For those of you who haven’t heard, Minnesota—where TopRank Marketing is proudly based—isn’t just known for its frigid winters and as the birthplace and residence of the late Prince Rogers Nelson. It’s also known for its “northern hospitality”—or as it’s affectionately called—Minnesota Nice.

With Minnesota Nice as their inspiration—and some great strategic thinking—U.S. Bank launched the #MnNice #NiceOff conversation and friendly competition on Twitter, inviting its followers and other local brands to try to “out-nice” each other by sharing acts of kindness that are Minnesota Nice signatures.

The result? A social media marketing campaign that was thoughtful, engaging, subtly brand-centric, and influencer-activated.

Starting the Conversation

While the conversation started with the single tweet below, the campaign was in the works for weeks.

US Bank Minnesota Nice Off

As it so happens, TopRank Marketing alumni and current U.S. Bank Social Media Campaign Manager, Jason Schober, was part of the action. And he was gracious enough to give us an inside look.

“We really wanted to evoke some engagement and brand activation within the community of people that would be participating in the activities leading up to and at the big game,” Schober told us.

Eventually, the Minnesota Nice-themed campaign strategy emerged as a winning idea. To get started, the team team laid out a strategy that would ensure FCC compliance by not mentioning financial products or services in communications, respect Super Bowl guidelines since U.S. Bank was not a direct sponsor, and make sure the campaign made sense for their brand identity and voice.

The campaign was in great shape, but U.S. Bank didn’t want to go at it alone. So, roughly a week before launch, they began to form partnerships with other local, well-known brands—including Target, Land O’ Lakes, Sun Country and 3M—to be part of the conversation. However, none of the partnering brands knew what others would be posting until it unfolded on launch day (Feb. 1), which kept the conversation real and spontaneous. Here’s a shot of the beginning of the conversation.

Target and US Bank Nice Off

For the work we do at TopRank Marketing, this move is directly tied to the power of influence in marketing. By partnering with influential brands, U.S. Bank was not only able to add credible voices to the conversation, but also extend their reach to these brands’ respective audiences. In addition, once the ball got rolling, other brands and individuals were given an organic opportunity to get in on the fun. Of course, many of the interactions cleverly intertwined a brand’s own marketing message. Here’s one of our favorites:

3M Minnesota Nice Off Tweet

Top the Tater Minnesota Nice Off Tweet

When it came to selecting the right hashtag to define the conversation, their approach was two-pronged, according to Jason.

“The original idea was #MinnesotaNiceOff,” he explained. “But for both tracking and engagement purposes, we decided to leverage two hashtags: #MnNice and #NiceOff. Reason being, we knew #MnNice was already being used and could open our conversation up to a broader audience, and #NiceOff would be something we could own and brand the conversation with.”

The Big Takeaway

A thoughtful, integrated social media marketing strategy is an absolute must. Start by looking at any compliance and trademark red tape, as well as how a campaign will integrate with and complement your brand. Then ask yourself: What other credible, influential voices can be added to elicit shared value?

Managing Engagement

There’s little doubt that trolls and disgruntled users are commonplace on social media these days, often trying to ruin the spirit of good conversation. And in today’s world of social media, hashtags are conversations. So, when it comes to branding your marketing message with a hashtag conversation starter, marketers need to prepare for the fact that they don’t necessarily own the content or the conversation.

For U.S. Bank, they knew the risks of starting the #MnNice #NiceOff conversation. But they also believed the campaign easily lent itself to passively putting trolls in their place. As you can see from the thread below, U.S. Bank made it a point to go full-out with the campaign theme when confronted with negativity.

US Bank's Repsonse to Nice Off Troll

“Our entire campaign was centered on Minnesota Nice,” Jason said. “The only appropriate response to these kinds of interactions was to be as overly polite as possible.”

The Big Takeaway

When it comes to anticipating trolls or negative responses, consider the worst-case scenario for your hashtag-branded campaign and build it into your overall strategy. As our own Joshua Nite recently wrote on the topic of proper hashtag usage, when creating your own hashtag, ask yourself:

  • Who are you talking to?
  • What are you trying to say?
  • How else could your hashtag be interpreted?
  • What other conversations might it start?

Keeping the Momentum Going

Once the tweeting began on launch day, Jason said his team was using Spredfast as a helpful tool to monitor, track, and respond in real-time. But once it became clear that the conversation was on the right track—barring input from trolls—the team decided to leverage Twitter Moments to turn the conversation into a storytelling space.

“This was already in the original plan because we wanted to continue to tell the story beyond the initial conversation,” Jason told us. “But we were waiting for the momentum to take over before creating the Moment.”

As for results, between Feb. 1 and Feb. 6, the Twitter Moment saw nearly 35,000 total opens, 31,247 unique opens, 448 likes, 155 shares, and a 8.48% completion rate.

The Big Takeaway

Whether it be a campaign or every-day usage, make sure you understand the full capabilities of any social media platform you’re engaging on. This will not only help you think more strategically about your messaging and interactions, but also help you provide more value for your audience. This is especially important in the age of decline (or extinction) for organic visibility on social platforms.

In addition, social media listening and management tools are often an investment that pays off—especially during campaigns. As TopRank Marketing CEO Lee Odden has said: “Tools make reaching social media marketing goals possible.”

Shine the Social Media Spotlight on Your Brand

For brands and marketers of all industries, social media hashtag campaigns like this serves as a great example of running a smart, strategic, and integrated campaign.

By thinking strategically from start to finish—and inviting like-minded, influential brand voices to the table—U.S. Bank was able to not only capitalize on one of the biggest sporting events of the year, but also garner meaningful and organic interactions, engage in some friendly competition with other local brands being gracious Super Bowl hosts, and spotlight and activate their brand identity.

Want some more inspiration from brands on Twitter? Take a peek at both B2B and B2C brands mastering the art of social customer care on Twitter.


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© Online Marketing Blog - TopRank®, 2018. | Social Media Marketing Spotlight: U.S. Bank Rallies Local Allies for a Friendly, Engaging #MnNice #NiceOff | http://www.toprankblog.com

The post Social Media Marketing Spotlight: U.S. Bank Rallies Local Allies for a Friendly, Engaging #MnNice #NiceOff appeared first on Online Marketing Blog - TopRank®.


Article Source: http://bathseoexpert.blogspot.com/2018/02/social-media-marketing-spotlight-us.html

Monday, 5 February 2018

How Difficult is it to Outrank Amazon? 4 Strategies to Beat Them Out

Amazon

One of the most infuriating aspects of e-commerce is facing competition against huge brands – Amazon being one of the top. These giant companies offer one-stop retail stores and consistently dominate search engine results page (SERPs), making it seem virtually impossible for small- and medium-sized retailers to contend. To put it simply, it is nerve-wracking to even try to compete with sites such as Amazon.

Any small- or medium-sized business that actually succeeds in outranking Amazon could expect a tremendous boost in sales and reputation. This is why despite the knowledge that they’ll be challenging an established giant in the industry, a lot of retailers still embark on this journey to topple Amazon. Below delves into ways to battle the retail giant and outrank it in the SERPs.

  1. Compose a long-tail keyword tactic

If your plan to outrank Amazon involves focusing on short, general terms describing your products or services such as “men’s shoes” then your strategy needs an overhaul. With the sheer number of sites competing to rank for these common keywords, your page will undoubtedly get outranked by bigger and more authoritative sites. The mere size of their operations alone would ensure that they come out on top, and that’s not even considering the big pockets that match. However, this advantage for them could also work for you.

Giant retailers or sites generally no longer bother with specific long-tail keywords. This is why the use of long-tail keywords could work well for smaller brands because the competition in this arena is less cutthroat. To fully take advantage of this strategy, you must strive to be as specific as possible. In fact, some marketers even use complete sentences as their keywords.

To use our previous examples, we can expand “men’s shoes” to “red Nike men’s running shoes”. In implementing this strategy, you can easily rank higher and can even land on the first page of the results because your keywords are longer and more specific.

An effective method to create a long-tail keyword strategy is incorporating it in a high-quality and relevant original content. This is because longer terms can be used more naturally within these kinds of posts. Consequently, Google will be able to detect the longer keywords and rank you for them.

  1. Be the master of quality user experience

Google puts a premium on quality user experience, making your visitors’ engagement rates as one of the ranking factors in SERPs. This is why you must deliver spectacular results in this department. Focus on making sure that every user who visits your page would want to stick around and even return to your site. Check on factors like page speed and invest in making your site as mobile-friendly as possible and as comprehensive as possible to avoid high bounce and exit rates. Look into creating relevant content to keep your visitors interested on your page. Every nook and corner of your site must offer something useful.

For example, utilize your category and sub-category options to impart relevant information to potential leads. Check if it would be helpful to create comprehensive guides, infographics, or even instruction brochures to provide a better understanding of your products or services to your visitors. Don’t skimp on these resources as they can turn into powerful tools that could push your site higher in the SERPs. The more useful your content is, the more engaged and interested your visitors become. In turn, this will translate into better ranking from Google.

  1. Stop the use of stock product descriptions on your site

Here’s the deal: stock manufacturer product descriptions won’t give you any boost in SEO rankings. Generally, brands like Amazon no longer have the time to rewrite each product description included in all their items. With thousands – if not millions – of products included in their inventory, it would not be practical (or even reasonable) for them to invest in this strategy. After all, they are already ranking on top of these items, so why would they bother?

You, on the other hand, should incorporate this into your ranking efforts. Rewriting your stock product descriptions into engaging and distinct copied could go a long way for your SEO. Instead of simply copying and pasting the paragraphs on your site, think of ways to better present your products or services. As mentioned earlier, strive to provide more comprehensive and relevant information to your users. Below is a great example:

Source: GreenandBlacks.co.uk

For example, you can add a link to your original guides or case studies in your product descriptions. That could entice your visitors to stay longer and check out the rest of your site. Whichever strategy you think of, remember that your goal is to set yourself apart from the rest of sites selling or offering basically the same thing.

  1. Capitalize on developing your brand

This is already a tried and tested move – so popular in fact that we can see the results right in front of us: the seemingly unbeatable ranking of Amazon. The most obvious advantage of huge brands is their name recognition. Customers typically go directly to the brands they trust and recognize. This is why it’s crucial that you invest in developing your brand as well.

Ultimately, your goal should be to become a widely recognized, highly regarded, and trusted brand in your specific niche. This is the key to having a sustainable presence and dominance in the SERPs. Try to have a distinct voice and personality to distinguish you from the competition. Consider publishing fresh content on relevant topics to your clients as well. Be as helpful and useful to your target customers as possible. That way, your brand could gradually evolve into the go-to site for all their needs. It sounds obvious, but it’s important to remember that this is not a strategy out of the question.

The Takeaway

Competing with brands like Amazon is a daunting task. They have an almost limitless budget, unsurpassable number of relevant links and pages, and entire teams dedicated to solely amp up their rankings. However beating out Amazon can be done, it just takes a more strategic approach.

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Voice to Video, Purpose to Personalization: Top Marketing Trends for 2018

Top Marketing Trends 2018

There is no question that 2017 was an incredible year for marketing.

2017 was also a record breaking year for our marketing agency, TopRank Marketing. We added 15 new amazingly talented staff and had the largest increase in client programs and new customer engagements than any year before. While we’ve seen much success with B2B influencer and content marketing programs, it is the intersection with data from SEO, social and analytics plus all new interactive design capabilities that has enabled great results and more opportunities.

What’s even better than a banner year is fresh optimism for the next. Predictions and trends for 2018 present even more opportunities for marketers that can see the signal amongst the noise.

As we continue to grow, I’ve been researching what trends are worth considering and investing in for B2B marketers. The result is the following list: Influencer Marketing, Content Experiences, Artificial Intelligence, Data, Video, Privacy Protection, Audience Development, Voice and Purpose Driven Marketing.

Influencer Marketing Grows Up – Within the realm of influence, there are big shifts towards engaging with microinfluencers, always on programs, accountability and an emphasis on effectively measuring influencer marketing ROI. Marketers are also taking a more holistic view of who an influencer is, especially employees.

Many marketers are shifting their focus away from big name influencers towards niche players and for good reason. Microinfluencers deliver 60% higher campaign engagement rates and those campaigns are 6.7 times more efficient per engagement than those with influencers with larger followings.

Beyond niche industry influencers are the internal influencers to a company: employees. Companies are increasingly realizing the value of tapping this invaluable resource of credible influence. 90% of brands say they are either pursuing employee advocacy programs or have programs already active.

In 2018 we’ll see even more marketers transitioning from campaigns to always on engagements with influencers in a way that emphasizes mutual value. Influencers can build credibility by becoming ambassadors for the brand and the brand develops relationships with the influencer’s audience.

Ongoing engagements with influencers also help build a more authentic experience for the audience vs. one off campaigns promoting a specific product or service. Always on and ongoing influencer engagements with brands will pave the way for greater influencer marketing ROI. That said, those arrangements are only as strong as the relationships and as we all know, relationships are not automatic – they take time and investment.

Integrate Content Experiences with Influence – It is no longer enough to inform buyers, they want to feel something. Content experiences that are highly relevant, purposeful and engaging can come in many forms from video to interactive. All help engage customers intellectually and emotionally.

There is a strong connection between influencer marketing and content experiences. Amisha Ghandi, Head of Influencer Marketing at SAP (client) puts it best;

“Working with influencers to co-create content delivers mutual value. When that content is interactive, it creates an experience that is more engaging and inspires action.” @AmishaGandhi

With so many options for content, customers expect to be “info-tained” not just informed. Brands that can integrate trusted industry and internal experts with interactive and engaging content they are proud to be a part of, will be appreciated by contributing influencers just as much as by customers.

Optimize with Artificial Intelligence – In a study by Smart Insights, AI and Machine Learning were rated the #3 marketing activity that will make the largest commercial impact on business in 2018.

Another study by Salesforce found that high-performing marketing teams are more than 2 times as likely to use AI in their campaigns than under-performers.

What are marketers doing with AI? Areas of focus with AI in marketing include advertising automation and optimization, chat bots for service and assisting in sales, and content personalization.

Bots for service are not new, but an increasing number of marketers are using chat apps and bots to engage customers during the sales process. In fact, 1.82 billion people worldwide are projected to use a chat app in 2018 and by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.

I don’t remember where I heard it first, but the saying “Marketers are data rich and insight poor” is more true today than ever.  Machine Learning and AI can help marketers make sense of all the “dark data” they’re sitting on as well as structured and unstructured data online to surface insights about ideal content, offers and even emotional triggers to inspire conversions.

Of course, marketers shouldn’t use AI to automate and optimize their marketing because they can, but because that’s what it will take to meet customer appetite for personalized experiences.  The increased competition for customer attention amidst the huge amount of media each consumer is confronted with each day requires every advantage to optimize for reach, engagement and conversion.

Data Informed Marketing – Speaking of data, it has become clear that few successful marketing programs are not informed by data in ways that were not considered 10 years ago.

Rather than being limited to using historical campaign data to iterate future campaigns, companies are using evolved marketing automation, machine learning and dynamic personalization platforms to apply customer insights from their data to marketing in real-time. There’s a lot more of that to come in 2018.

Video Stars Are Everywhere – There’s been a substantial increase in demand and production of video by brands wishing to better engage with customers. What is catching marketers’ and customers’ attention most with video is live streaming through popular live video platforms including Facebook live, YouTube live, Instagram live, Twitter, and Periscope. According to Facebook’s stats, live videos get 3X the views than recorded videos. Video optimized for mobile experiences is also hot for marketers and customers. Mobile video ad spend alone will grow 49% to roughly $18 billion in 2018.

Privacy Protection – With the increase in compromises to customer data, concern over privacy is something more marketers are tapping into. Realizing that certain segments of customers care about privacy, some marketers are using it as a marketing attribute.

Another consideration for greater focus on privacy is the oncoming implementation of GDPR in Europe. Companies that market to citizens of Europe must comply or face potentially significant consequences. Compliance with GDPR requires changes in opt-in, communications and data handling that marketers must address and soon.

Audience Development – Numerous studies show buyers don’t trust ads or brand communications as much as the people and sources “they know”. Brands that develop audiences and community by providing value not only create relevant context but also hedge against the increasing challenges around customer trust and privacy. Companies are also making progress towards growing their own audiences with content marketing vs. buying access to those audiences with ads.

As Robert Rose of Content Marketing Institute says,

The key trend that I’m seeing that will actually help content marketers move the needle will be a move to direct access to subscribed audiences – and the data they provide – as a means of building value for the practice of marketing. @Robert_Rose

Voice – Search queries are evolving from obscure sequences of words to sentences. Voice assistants like Siri and smart speakers like Echo and Google Home are training customers to use voice in ways that marketers must adapt to and account for 20% of searches.  Amazon’s Alexa and Google’s Assistant almost went mainstream in 2017 with over 20 million units of smart speakers sold.

Voice content in the form of podcasting is also seeing great growth: 68 million Americans listen to podcasts on a monthly basis. Marketers looking for ways to engage with customers in a more meaningful way are looking at podcasting as a way to do that.

Two of my favorite new podcasts are “Data Inspired” from Rishi Dave, CMO of Dun & Bradstreet (client) and the “CMO Moves” podcast by Nadine Dietz. I have no doubt many more brand and executive podcasts will launch in 2018.

Purpose and Profit – With over 80 million Millennials and over $1 trillion in spending, consumers are increasingly factoring things like brand mission, values, and sustainability into their purchase decisions. A study by the Economist Group found that 79% of consumers prefer to purchase products from a company that operates with a social purpose. Companies must consider what their purpose means in terms of communications and marketing.

Defining purpose is an initiative we are undertaking within our own company and it’s not as easy to translate into marketing communications as you might think!

Beyond all the tactics of chatbots, microinfluencers, livestreaming, optimizing for smart speakers and purpose driven marketing is the strategy that answers “why” and for “who”.  To inform marketing strategy, there is one universal truth for marketing: customer centricity. With a eye for optimization on customer preferences and behaviors, marketers will always have the right marketing mix.

At our own company, we deliver “best answer” content marketing programs that integrate influencers, SEO, social, advertising, design and marketing performance optimization. Will optimization for voice search play a part in that mix? Sure. Do AI and machine learning have a role to play in optimizing search and social ad campaigns? How using AI to surface insights about the best content to create and offers to make? Of course.

As a marketing agency it is tempting to chase shiny marketing objects to differentiate. To know what’s possible, we really have to. But we’re also focusing on customers and the core expertise that satisfies 95% of the performance expectations of our marketing programs. By being exceptional at very specific things consistently, we’ll be able to exceed expectations. We’ll also have room to experiment and find data that supports new and customer-centric areas for innovation.

What are the marketing trends you’re most focused on in 2018?


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© Online Marketing Blog - TopRank®, 2018. | Voice to Video, Purpose to Personalization: Top Marketing Trends for 2018 | http://www.toprankblog.com

The post Voice to Video, Purpose to Personalization: Top Marketing Trends for 2018 appeared first on Online Marketing Blog - TopRank®.


Article Source: http://bathseoexpert.blogspot.com/2018/02/voice-to-video-purpose-to.html

Friday, 2 February 2018

Digital Marketing News: State of Social, Super Super Bowl Ads, Scheduled Posts on Instagram

State of Social 2018

The State of Social 2018 Report: Your Guide to Latest Social Media Marketing Research [New Data]. Buffer teamed up with Social Media Week to collect data from over 1,700 marketers and create a new report with insights ranging from huge opportunities with messaging apps to how successful marketers are measuring social media ROI. Buffer Blog

The IAB Offers Guidance to Publishers and Marketers Considering Partnering With Influencers. The wild west of influencer marketing gets some guidelines from the Interactive Advertising Bureau’s social media, native and content committee. The group has produced an in-depth guide for publishers considering new influencer marketing options as part of their branded advertising packages and for marketers and their agencies trying to figure out how to best leverage influencer marketing programs. AdWeek

Instagram now allows businesses to schedule their posts. The official support for post scheduling doesn’t extend to ads, nor is it directly available with the product itself. Instead, the support is being added to Instagram’s API – meaning that social media software applications like Hootsuite, Sprout Social or SocialFlow now have access to the functionality. TechCrunch

Twitter Is Working on a Snapchat-Style Video Sharing Tool. Hopefully the feature will have a better impact for Twitter than Snapchat’s run lately. Twitter shares gained as much as 1.4 percent early Thursday. Snap fell as much as 5.1 percent. Bloomberg

Survey: Siloed Data Stifling B2B Marketing Efforts. A new study from Harvard Business Review reports 55% of marketers say not being able to merge information from disparate silos in a timely manner is “hobbling” their initiatives. Lack of analytics skills and issues with data were also challenges. Chief Marketer

Research: 97% of B2B decision-makers know which vendor they want before selection process. The survey of 113 B2B global marketers also found that in 84% of cases, groups that make purchase decisions contain a ‘champion’, who lobbies on behalf of the winning vendor. Now more than ever, B2B marketers need to engage buyers emotionally as well as rationally. B2B Marketing

Facebook updates branded content policy to clarify what qualifies as content. Facebook will bar publishers and creators from using its branded content tagging tool to promote content that they were not involved in creating. MarketingLand

Live Video

Marketers’ Top SEO Priorities for 2018. Marketers say social media, on-site optimization, and content creation are their top search engine optimization (SEO) priorities this year, according to recent research from Clutch, which surveyed 303 marketing decision makers in the U.S.. MarketingProfs

Digital Video Ad Revs Forecast To More Than Double On YouTube, Facebook. Advertising spend on YouTube and Facebook will hit $37 billion by 2022, up from an estimated $16 billion in 2017, according to Juniper Research. MediaPost

In a blow to marketers, Google will let users opt-out of remarketing ads. Google announced that it is expanding the number of places where its “Mute this Ad” functionality will be available. In addition, it will be applying “Mute this Ad” across devices. Once a user tells Google she doesn’t like an ad, Google will stop displaying it across all the devices that user is logged into. Econsultancy 

Facebook starts polishing its privacy messaging ahead of GDPR. As the May 25 deadline for compliance with the EU’s updated privacy framework approaches, including fines that can scale as high as 4% of a company’s global turnover, Facebook is continuing to PR in the form of “privacy principles”, the changes it’s making to try to meet the new data protection standard. TechCrunch

Twitter will host its first-ever #BrandBowl to honor top Super Bowl campaigns. Twitter will recognize the brands that received the most attention on its social network during the NFL’s championship game. MarketingLand

On the Lighter Side, Super Bowl Edition:

Febreze Introduces a Man Whose ‘Bleep’ Doesn’t Smell for the Brand’s Second Super Bowl Appearance. This year, the brand created Dave—a man who can use the bathroom to his heart’s desire without leaving a single smell behind, or as Febreze so wonderfully puts it, his “bleep don’t stink.” AdWeek

5 Ads You Don’t Want to Miss During Super Bowl LII. From Dilly Dilly to celebrity rap battles: Bud Light, Doritos/Mountain Dew, Pepsi, Kia, and Skittles. AdWeek

TopRank Marketing In the News:

The TopRank Blog – The Ultimate Content Marketing Stack: 26 Essential Resources for Awesome Content. Articulate Marketing

Lee Odden – 13 SEO Myths That Are Probably Killing Your Ranks. Cognitive SEO

Lee Odden – B2B Trends for 2018. SquareDot

Lee Odden – Are Your Influencers Buying Their Followers? Onalytica

What was the top digital marketing news story for you this week?

We’ll see you next week when we’ll be sharing all new marketing news stories. Also, be sure to check out the full video summary on our TopRank Marketing TV YouTube Channel.


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© Online Marketing Blog - TopRank®, 2018. | Digital Marketing News: State of Social, Super Super Bowl Ads, Scheduled Posts on Instagram | http://www.toprankblog.com

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Article Source: http://bathseoexpert.blogspot.com/2018/02/digital-marketing-news-state-of-social.html