Even though we are in the space of B2B, that experience and those expectations are translating over from B2C. That expectation of personalization and level of knowledge around the buyer's needs. So, I think ABM is in demand more because of changing business customer expectations and account-based marketing is a way to deliver on that. Ty Heath on Alignment Beyond Sales and Marketing: At the core of a powerful account based marketing plan is a team that is invested in sales and marketing alignment. And frankly, when you think about account-based marketing it's not even just about sales and marketing. It's about having your entire team oriented to connect with customers wherever they are in their journey, wherever they touch your business and have them make that the best possible experience. Sales and marketing tend to be the two groups within your business that are most oriented towards having those conversations and having those touch points. Ty Heath on Ann Handley: I've been following her for so long. That's the thing. I'm one of the subscribers to MarketingProfs, but even before that, even earlier in my career as a marketer I read Content Rules. I read Everybody Writes. I've been following her for a long time. I think she is truly a pioneer as a woman in the space of B2B marketing. I think she's an amazing storyteller. Her ideas are clear. She's been an inspiration for me! Thanks Ty! Bound for B2B Forum: For more information about imagining what’s possible in B2B marketing including Ty Heath's presenation, check out the MarketingProfs B2B Forum conference including agenda, list of speakers (including Ashley Zeckman and myself) and many other fun facts on the B2B Form website here. Also, get $100 off by using this mpb2b discount code: B2BFriends You can find more information about Ty on her website The Spectacled Marketer and follow her on Twitter here: @tyronaBusiness buyers expect more personalized attention and customization of content...and account-based marketing is a way to deliver on that. @tyrona
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